Texas-based franchisor Keller Williams has promoted longtime team leader and MAPS coach Shanann Steer to director of growth operations, according to an announcement Thursday.
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Texas-based franchisor Keller Williams has promoted longtime team leader and MAPS coach Shanann Stair to director of growth operations, according to an announcement Thursday. Mr. Steyer will be responsible for developing and spearheading market center leadership training, mentoring KW-affiliated securities team leaders and operating principals, and developing overall recruitment and retention efforts to attract new team leaders.
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Mark Willis |Credit: KW
Mark Willis, president and CEO of KW, said in a written statement: “We continue to invest significantly in supporting the development of team leaders and business principals at the KW family of securities firms, and we are leading this effort. We are excited to have Shannan on board.” statement.
“An exceptional talent and tremendous contributor, Shanann will ensure our core brokerage leadership remains equipped to drive further expansion and build on our already strong culture.”
Steere began his real estate career in 1997 as an agent with RE/MAX Realty Suburban in Shawnee Mission, Kansas. Mr. Steer joined Keller Williams in 2004 and opened the franchise in 2005, winning the “Launch of the Year” award from KW’s Greater Heartland Region. Since then, Steere has served as an operations director, team leader, KW MAPS coach, and Business Objective: A Life by Design (BOLD) instructor.
She is currently the owner and CEO of Shanann Stair Group, an affiliated team at KW Overland Park.
Shanann Steer |Credit: KW
“I strongly believe that KW is the best company for agents and leaders in this industry,” said Steer. “It is a tremendous opportunity for our leaders every day to invite others to participate in amazing training, coaching, and consulting powered by amazing technology.”
“Team leaders are the foundation of our market center,” she added. “They offer agents the best opportunity to positively change their lives, helping them succeed and achieve extraordinary results through others.”
Steer’s appointment comes just weeks after Keller Williams launched the latest version of its BOLD course called “Onward BOLD.” The program includes the latest lead generation strategies, a social media handbook, and a compliance guide covering co-op compensation changes and other regulatory changes.
Onward BOLD also introduced “a new gamification system to track and reward completion of growth-oriented business habits,” customer interaction templates, and accountability controls for brokerage leaders.
More than 70 Keller Williams franchises are already using the revamped BOLD program, with more than 4,500 agents participating.
“BOLD defines the truth for maximizing your life, the model for optimizing your business, and the tactics for maximizing your actions,” said KW’s Vice President of Coaching. said Cody Gibson in a previous Inman article. “And it all comes with responsibility.”
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