Start training with a time crunch
There are many expectations for senior managers who are in training. Especially if your audience is two important pillars of your business. Staying employee engagement and information was important for Global Shop Solutions. At the same time, it ensures that the customer is satisfied as the end user has been made or broken.
Because Kim Bellini, the head of corporate training, can she.
Audiences offering multiple training to convert static employee handbooks into online courses, start training immediately
She now has a real impact training program that accelerates employee career development, satisfying customers and making all stakeholders happy.
Click below to see the success story.
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Challenge: Scaling Training for a Growing Business
Global Shop Solutions works with small to medium sized manufacturers. They offer Enterprise Resource Planning (ERP) software solutions that help businesses adopt everything in between, from estimating cash receipts and more. That’s why Global Shop Solutions customers needed intensive training to get the full power of their software. Onsite consultants needed thorough product training to fully support the client and adapt to their needs.
That’s why training is (and is still the case) the foundational component of business success.
Before adopting TalentLMS, training at Global Shop Solutions was primarily manual. New employees rely on singular, bulky white binders for training. This process not only lengthens the onboarding cycle, but also failed to standardize and track learning progress.
Once Bellini took over the training program, her main goal was to drive away the binders and introduce an online training format. This was possible with talentlms.
According to Bellini, the time spent from customer care to consulting roles ranged from two to three years. This long learning curve not only affected internal efficiency, but also slowed down the company’s ability to meet increasing customer demand.
It will take two to three years for new employees to move from the customer care department to consulting roles before they have a learning management system here. But at LMS they have a learning opportunity any time, making a huge difference in the time it takes for someone to move up in the company. Now we are moving up within 8-12 months. – Kim Bellini, corporate trainer at Global Shop Solutions
Crunch time? The training launch took place soon
Throwing off employee handbooks in favour of online training can be a challenging process. But not when you have the easiest to use LMS on your side. Kim Bellini, head of corporate training, has been found to run Global Shop Solutions L&D and run cakes.
In fact, internal training turned out to be extremely effective, catching the eye of the CEO of Global Shop Solutions, and Bellini became a victim of her own success. She now realizes she is tasked with launching an entirely new customer training program. Three months later. But in the sub-portal of The TalentLMS, it was easy to beat her deadline.
Our CEO wanted to see what LMS is doing internally and provide it to our customers. So he got me a course from LMS for 90 days, making it a product that is marketable for the customer. It was a bit of a crunch, but TalentLMS is so easy to use that I was able to do it and there was something within 90 days for the customer. – Kim Bellini, Head of Corporate Training at Global Shop Solutions
The benefits of training that The Talentlms brings global shop solutions
Ease of Use: Minimize Bellini’s startup time and maximizes user adoption with TalentLMS’ intuitive platform. Free Plan: Explore the platform, demonstrate its potential and win stakeholder buy-in without having to mark time limits. Branch (aka subportal): Bellini was able to split her various training audience into dedicated subportals, providing targeted and relevant training. Scalable Platform: Expansion of training to a variety of use cases and multiple audiences has not been challenged with a robust and appropriate use platform. Repetitive Training: Bellini collected feedback from learners and was built on the success and effectiveness of training in two-way LMS.
Training Programs to Drive Success
Step 1? Throw an old dusty binder. Step 2? Move your training to a dynamic online platform built to grow with you, flexible, easy to use and grow with you.
The transition from outdated manual training to TalentLMS has helped the Global Shop solution unlock new levels of efficiency and impact. While employees have achieved their goals and are rising faster than ever, customers have the training and support they need to get the most out of their ERP software. And senior management? They all exist as Talentlms continues to provide results.
With talentlms, training is not a bottleneck. On the contrary, it has become one of the company’s competitive advantages. From starting internal training until training customers under tight deadlines, Kim Bellini launched a successful training program that keeps employees motivated, makes customers happy and the business grows consistently.
TalentLMS is extremely important as a partner in growth here. We want to train quality employees who provide excellent service and enable our customers to train. – Kim Bellini, Head of Corporate Training at Global Shop Solutions
talentlms
TalentLMS is an LMS designed to simplify the creation, deployment and tracking of e-learning. As an AI-powered content creator, The TalentCraft offers an intuitive interface, a variety of content types, and ready-made templates for instant training on ready-made templates.
It was originally published at www.talentlms.com.
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