Amazon One Medical has launched an artificial intelligence tool designed to reduce the time primary care physicians spend on paperwork.
These tools take notes, summarize medical records, respond to patient messages, and route tasks to the best person, Amazon said in a press release Tuesday (Oct. 22).
The combination of AI tools can reduce the time spent on administrative tasks by 40% compared to industry standards, according to the release.
“By reducing these distractions, Amazon One Medical’s clinicians can do what so many of us became doctors in the first place: build caring, personal relationships with patients and improve their health. We can now focus on helping people maintain their health,” said Chief Medical Officer Dr. Andrew Diamond. on Amazon One, the release said.
Through Amazon One Medical’s proprietary electronic health record system, 1Life, Amazon’s technology team is working with Amazon One Medical providers to develop AI solutions, according to the release.
One of the solutions, AWS HealthScribe, captures the context and details of discussions during patient visits and allows providers to review, update, and approve notes before submitting them, the release states.
Another AI solution reads, labels, and summarizes medical records received from outside Amazon One Medical, revealing screening tests, results, medications, and other relevant details, according to the release.
According to the release, the company also offers an AI messaging tool that generates responses to patient messages and allows medical teams to customize messages before sending them.
The system also uses AI to assess patient needs and route tasks to the most appropriate personnel, such as office administrators, physicians, care coordinators, and pharmacists, according to the release.
“Generative AI has the potential to revolutionize healthcare delivery, and we are still in the early stages,” Prakash Bulusu, chief technology officer at Amazon Health Services, said in a release.
This announcement came on the heels of other AI innovations in the healthcare sector.
One is Google DeepMind’s new Tx-LLM model, which can accelerate drug discovery and reshape pharmaceutical research.
Microsoft’s latest AI healthcare push includes new cloud-based AI solutions that can automate back-office processes, improve data integration, and improve patient outcomes.
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