Google executives spoke to Business Insider about how they use AI in their daily lives. The head of Google Research told BI that the magic of technology is when you don’t pay attention to how you use it. Executives also discussed areas where they are hesitant to integrate AI.
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AI is becoming harder to ignore in the workplace, and some companies are refining their employees’ daily workflows.
Executives at Google Research, the company’s division that researches fields such as machine learning, quantum AI, and science, spoke to Business Insider about how they use AI in their daily lives.
Katherine Chou, head of product and UX at Google Research, said they are using Lens, Google’s tool that uses image recognition to identify images. She uses it to check for skin conditions and said the tool has been helpful for herself and her family.
Maya Kulycky, vice president of strategy, operations, and outreach at Google Research, said she is also a “huge fan of Lens.” Kulycky said she recently saw a “beautiful Halloween cemetery entrance” in Chicago and used her lens to determine its price.
Yossi Matias, vice president of Google Research, told BI that some of his favorite tools let him listen to audio versions of articles and translate pages. He used the term “ambient intelligence” to describe AI that “just works” without being noticed.
“The biggest progress for me is that I no longer pay attention to where I’m using it,” Mathias said, adding that it’s “the magic of technology.”
But even these big tech companies have some concerns about where they use AI.
Kulycky cited autocorrect and autocomplete as areas he sometimes reconsiders. She said she loves the tool, but before accepting a suggested word, she asks herself if the word expresses a meaning “better than the word” that she originally planned to use. Probably.
“Or is it actually like, I’m being a little bit lazy? I’m going to capitalize on that word, but it doesn’t give the same impression,” Krickey said. “So how will the nature of my speech change in this format?”
She also said that she is hesitant to use it in more emotional areas.
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“I’m a parent, I’m a mother, I have two boys, ages 12 and 14, and I don’t want to put boundaries between the emotions I’m expressing to them,” Krickey said.
For Matthias, issues of technology and art are “close to my heart”. He feels optimistic about the evolution of AI in areas such as music and writing, but says it’s important to “get the right picture” of when AI is being used.
He also said that he uses Gemini’s artificial intelligence tool Double Check to check Google’s AI. This tool allows users to review information from Gemini apps using Google search and find similar or different content from the responses generated by Gemini apps.
“So I was able to get this great quick, agile, comprehensive answer to any question I had, and I was able to really benefit from it,” Matthias said. It helps to ensure that the information is “grounded in evidence,” he added.