Zumper is the latest software company in the rental industry to launch artificial intelligence products to assist current and prospective tenants.
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Inman said Zumper is the latest software company in the rental industry to launch artificial intelligence products to assist current and prospective tenants. The chat assistant’s name is Zoe.
“Directly integrated into Zumper’s carefully selected properties, Zoe can answer almost any renter’s question about the property or surrounding area. From inquiring about pet policies to exploring local hotspots, she We educate renters 24/7 and drive highly motivated prospects to our leasing team,” the company said in an emailed announcement.
Zoe can reduce the number of common questions asked by leasing agents and speed up the process. According to Anthemos Georgiades, co-founder and CEO of Zumper, issues like tours, rent concerns, and handling maintenance requests often keep agents away from the lead-handling pipeline, and Zoe It is said to be designed to accommodate.
“We want to leverage AI to empower both property managers and renters in completely new ways. Zoe is a changer in the rental industry. She educates renters and We offer 24/7 support to help you narrow down your search and set up your tour,” he said. “Property managers should expect to receive far more informed and higher quality leads when Zoe hands over Zumper leads.”
The more applicants learn about a property before requesting an application, the better. This means that agents are dealing with fewer unqualified or non-responsive leads. Questions range from what types of dogs are allowed in the area, to how many parking spaces are allowed in each dwelling unit, to whether the landlord allows bimonthly payments of rent.
In 2024, artificial intelligence will be here to stay in the rental industry. Many property management software providers have initiatives ranging from skip tracing and collection to predicting costs and identifying the best people to work on specific maintenance projects.
Zumper launched ChatGPT integration in May of this year.
This tool allows users to view listings on Zumper by talking to the ChatGPT integration and telling them the type and features of the apartment they want to see. For example, a user can type in “Show me 3-bedroom apartments with backyards in Brooklyn, New York for under $5,000,” and Google will show you as many properties as you like with that description.
This fall, the company also announced a partnership with short-term rental leader Airbnb. Renters searching on Zumper can now filter their search to see where they can offset their lease costs by renting out their units short-term.
“Airbnb-friendly rental communities can also choose to capture a portion of the revenue from stays, as well as gain visibility and control over things like the number of nights per year and occupancy limits,” Zamper said. . “The success of the program can be easily monitored and analyzed using Airbnb tools.”
Email Craig Lowe
