Daimler had been president of the giant portal since early 2021. She previously held the positions of senior vice president and general manager at Zillow.
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Portal giant Zillow on Thursday announced a major management shakeup, promoting senior vice president Jun Choo to chief operating officer and announcing that Susan Daimler would step down as president.
Susan Daimler
Daimler has been with Zillow since 2012, joining the company through its acquisition of Buyfolio. She has held positions including Senior Vice President and General Manager at StreetEasy and Senior Vice President of Lead Generation Programs at Premier Agents. Zillow promoted Daimler to president in 2018.
In his role as president, Mr. Daimler quickly became a familiar face in the real estate industry, frequently appearing at industry events to discuss topics such as Portal’s super app.
In a statement, Zillow CEO Jeremy Waxman thanked Daimler, along with his departing husband, Matt Daimler, who previously worked for the company as senior vice president of products.
“We are grateful to Susan and Matt for their many contributions and leadership over the past 12 years,” Waxman said. “Each of them has had a tremendous impact on Zillow’s growth and success, and we wish them all the best.”
Ju Jun
Mr. Choo first joined Zillow Group in 2015 through the portal’s acquisition of Trulia. He most recently served as senior vice president of real estate software, where he was responsible for Premier Agent sales and popular services such as ShowingTime and dotloop, according to a statement Thursday.
The statement added that Choo “advanced the company’s mission, including building the unified Connections platform and inventing market-based pricing for Premier Agent.”
“Jun has been a valued leader of our company for many years, consistently creating and scaling innovative solutions across our business,” Waxman added in a statement. “He has been a key driver of our numerous technology investments to digitize the industry. Under his leadership, we have expanded our integrated trading experience to more customers, including agents, movers, and industry professionals. We will continue to expand into the real estate market and provide a better way to transact real estate.”
Choo’s promotion and Daimler’s exit come at a time of change for Zillow.
Jeremy Waxman
In August, company co-founder Rich Barton stepped down as CEO (for the second time), leading to Waxman’s promotion. Mr. Waxman joined Zillow in 2009 as vice president of marketing and product management. From there, he was promoted to chief marketing officer in 2015 and president of the Zillow brand in 2018. Mr. Waxman was promoted again to Chief Operating Officer in 2021.
In May 2023, Zillow promoted Jeremy Hoffman to Chief Financial Officer.
Along with Choo’s new promotion, this move means Zillow will be led by a new generation of executives.
Meanwhile, Autumn said in a statement Thursday that he was “honored to assume” his new role.
“More than two-thirds of U.S. homebuyers use Zillow, so we’re excited to deliver a more tech-enabled, integrated experience to get more people home. We are seizing the opportunity,” Choo added. “Our industry software products are unique, and we continue to invest in new solutions that help modernize the real estate experience through the Zillow Homes Super App.”
Update: This article has been updated since publication to include additional details about Daimler and Choo.
Email Jim Dalrymple II
