Create a learning experience that takes CX to the next level
High sales, fast onboarding seasonal staff and keeping up to compliance are just some of the challenges the hospitality industry has to contest. This guide shows you how to overcome them and prepare your team for a high-pressure environment through e-learning. It features real-world examples and experienced insights on how to maximize ROI, empower employees, and increase hospitality excellence with the right L&D solutions.
E-Book Release
Improving hospitality excellence: Solving training and development challenges with e-learning
This guide is intended to show you why and how to use e-learning to improve your services worldwide.
Correlation between e-learning and hospitality excellence
Provide employees with the support resources they need to advance their careers and navigate daily hurdles, which will increase customer satisfaction statistics. Not only do you have the information you need to avoid workplace mistakes and adhere to industry regulations, you also feel confident when interacting with customers thanks to a personalized training plan. The overall e-learning solution gives you the opportunity to learn from mistakes and focus on paths related to obligations, roles and responsibilities.
About this eBook
What is a typical working day for a hospitality employee? How can you equip your team with the knowledge and skills needed to address job challenges? Here’s a sneak preview of what you’ll find within this guide by Ewyse:
The importance of constant training in hospitality: What we know about industry HR challenges and triple CS for successful training. Work vs. Career: The key differences between the seven core satisfaction drivers of work and career, hospitality, and how to ensure the top customer experience. Create a winning hospitality e-learning strategy. A day in the life of a hospitality worker, examples of hospitality learning, how to take on a strategic approach to e-learning.
Get a copy
Increase hospitality excellence: Solve training and development challenges today through e-learning and save time and money by finding the best learning solution for your workforce.
