Compliance Training Game: Turn rules into quests and learners into heroes
It foresees a game that reduces stress at work and dramatically increases career satisfaction. – Jane McGonigal, reality is broken: Why the game makes us better and how they change the world
According to Gallup data, only 23% of employees rated compliance training as “good.” Often, it is considered a form that needs to be done, not an interest or guaranteed learning retention. There may be many factors that lead to this perception. For example, irrelevant, lack of practical applications, boredom, lack of context, inadequate feedback. One common strategy for positive disruption in this area is compliance training gamification. By introducing game elements such as points, simulation, sense of improvement, immediate feedback, and storytelling, organizations can dramatically improve learner engagement and retention. Activica has been at the forefront of the professional development gamification movement from the start, testing several successful strategies.
Increased engagement
While compliance training can earn you a reputation for finding boring, gamification can provide interactive and enjoyable learning, help you improve your motivation to complete training and increase participation rates. For example, in search of honor, participants engage in role-playing games in fantasy, swords, and magical styles. There you can play as one of three different characters as you will encounter various challenges and villains on your mission to Compliance Castle. The ethical code of conduct questions are contextualized in this fantasy world, and players are expected to apply modern principles and policies in this mythical setting. Learners recontext the same imperative protocols and guidelines in a different background, demonstrating true integration of learning goals. Using some of the gameplay allows learners to choose from a variety of characters, cards, and decisions, leading to different game experiences. This will promote the playability of the game/course. This will positively reinvolve the increased lesson goals, engagement, retention and application required.
The quest for honor
Knowledge retention has been improved
Game mechanics such as repetition, feedback loops, and scenario-based learning can help to enhance key information and make them more memorable than traditional training methods. MasterCard’s corporate security course involves players walking through the building’s physical security systems and protocols before encountering and identifying a realistic security breaches. In this educational game, security information is explained in a realistic setting, and players apply their knowledge to scenario-based challenges where they see security concerns and face the impact of security violations. Learners are then given the option to retry and correct the error, which further enhances integrated knowledge retention. The sleazy and humorous robot host also helps with the game’s replayability, urging learners to see the outcomes of various decisions, exhaust the game’s potential narrative, and again, reinforce the lesson goals with repeated game turns.
MasterCard’s corporate security
Real-time feedback and enhancements
Gameified platforms often provide immediate feedback on actions or choices. This helps learners quickly understand whether they are right or wrong, and understand the right misunderstanding at the moment. Instant feedback after each scenario promotes a deeper understanding of self-correction and compliance standards. In compliance training games like Ciena: Code of Conduct, learners face realistic scenarios, test knowledge acquisition and application skills, and receive immediate, informative and corrective feedback. The evaluation is built into the game and serves the educational function in which participants learn from authentic evaluations. The evaluation is built into gameplay that serves the purpose of the lesson. If the worst-case scenario is of course a punitive overall assessment that provides notification of failure, these regular scenario-based formative assessments provide real-time revision opportunities to improve participants’ learning experiences.
Ciena: Code of Conduct
Motivational changes in behavior
Game elements such as rewards and leveling up help to leverage essential and exogenous motivation and promote behavioral change. This is the ultimate goal of compliance training. By building the factors that learners want to play, they design and embed the factors that players want to learn. When successful learners move forward in the game, they motivate them to play and learn. At the heart of the game, players are learning games, including basketball, monopoly, and final fantasy. In Gameified Compliance Training, part of what players are learning because they are good at games is the goals of the mentioned lessons. Games like Activica’s Conswiouslands, a full-fledged sci-fi game about unconscious biases designed and developed for Walmart, you must explore alien landscapes and learn how to navigate unconscious biases, whether it’s another character’s unconscious bias or yours. Successful communication will help you move forward in the game (or “level up”). These are exogenous motivations that lead to an endogenous motivation for learners to recognize and adapt their own unconscious bias.
Consciousness Lands
The risk of non-compliance has been reduced
By increasing understanding and recall, gamification helps ensure employees are truly internalising their policies and reduce the risk of costly compliance failures. Simulating compliance dilemmas can help employees prepare their employees to make the right choice in real life situations. Jeopardy, an Actica Sox block! -Style Game Shows players interact with a set of seedling situations that put knowledge of Sox (2002 Sarbanes-Oxley Act, laws related to Financial Record Keeping) into practice. When it comes to compliance training, it is not enough for learners to know the rules. They need to know how and when to apply the rules. In evaluation games like Sox Blocks, learners face questions and scenarios in quick firing series when difficulties and specificities increase. Learners must apply the correct policy to the exact situation to succeed in the game.
Socks block
Gameified Compliance Training offers increased motivation, engagement, retention, application, and enhancement. The Gameified System generates detailed performance data that learning teams can use to identify knowledge gaps, track progress, and measure compliance at both the individual and organizational level. The analysis reveals which compliance areas are most misunderstood and allows for targeted follow-up. In a global economy, gamer modules can easily be scalable across regions and teams. They can be reused, updated, and personalized to address local laws, industry standards, or role-specific requirements. The Gameified Compliance module can be customized for a variety of departments while maintaining core legal compliance. This is a strategy that will truly embrace the proven belief that learning is fun.
Gamification is an important strategy with proven and effective results that learners want to play and players want to learn.
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