Making AI tools look human or completely dehumanized is not the best way to engage users. Instead, show the human effort and expertise that went into its development and design. The way forward is not to humanize AI, but to focus on the humans within AI. Good news. The reality of today’s AI systems is that they are fundamentally the product of human work. From architectural decisions about model design to curation of training data. Reinforcement learning feedback to fine-tune reactive behavior. Speed up everything from engineering to application development. Humans shape these systems at every level. When users interact with AI, they are interacting with tools that have been shaped by countless human decisions and decisions. However, anthropomorphism misrepresents reality because it requires portraying AI as human. Our research shows that highlighting this simple fact—the important role of humans in AI tools—can increase awareness of the usefulness of AI and reduce resistance to its adoption.
AI is infiltrating every aspect of how we live and work, and it looks and sounds more and more like us. From virtual assistants that can speak with natural intonation to digital avatars that mimic human facial expressions, AI is looking and acting more and more like humans. Consider that OpenAI recently launched Advanced Voice Mode on ChatGPT. Using the authentic tones, natural dialogue, and emotional responses of real actors, we make AI voices “warm, engaging, and confident.” [and] Has charisma. ” Similarly, Character.ai, the second most popular Gen AI application, allows users to engage with fictional or historical figures such as Linda the Librarian, Elon Musk, and even Napoleon Bonaparte.
