Why are AI mentors different?
It is no secret that AI has made our lives easier. AI assistants can help you plan meals, write essays, create logos, and read Natal charts. However, AI mentoring tools are more than just another chatbot. This is a fully customizable, secure and scalable AI training solution built specifically to support corporate training.
When people hear “ai” in training, they usually think of chatgpt style bots. This is great for everyday Q&A, but not so much for content-proof, safe, personalized learning. That’s where AI mentors shine. Five key differences stand out when compared to a typical AI chatbot or assistant. Be sure to check it out!
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1. Customized to suit your needs
Generally available AI assistants rely on generalized internet-trained data and offer limited customization. This means that you rarely meet specific training goals or align them with business goals. Unless you provide the information manually, they will not be able to answer company-specific or course-specific questions accurately. Still, they’re fighting context retention unless they’re properly tweaked or embedded in your system. Testing a regular chatbot by asking the same question several times gives you a different answer, and some may be wrong.
On the other hand, AI mentors provide support for related contexts.
Fully trained with approved training content. It is designed with the consistent tone, role and personality you define. Assume a variety of roles such as onboarding buddies, troubleshooting, and knowledge testers. It is integrated into your existing LMS and can be used as an app or as a standalone system.
Now, if you do the same test with an AI Mentor, you will get a different answer each time, if you ask the same question several times, but that is phrased differently. The answers are always based on content you provide and approved.
2. Closed systems that guarantee security
Your data remains yours. It’s that easy.
Unlike public AI assistants who use information from the entire web and can pose compliance and privacy risks, AI mentors are closed systems.
What does that mean? This means that it does not rub the internet, share external data, is GDPR-compliant and is in line with European AI laws.
The only source of that “knowledge” is the content used to train AI mentors. It is auditable, secure and managed.
Still want to add some peace of mind? It is also supported by professional liability insurance and cyber insurance to protect your data.
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3. Always within reach of learners
Availability is something that is common between regular chatbots and AI mentors. Whether you’re anywhere, or whether you have your phone or desktop, they are always available day or night. The fact that they are always out of your reach is what makes AI so great.
But in addition to its 24/7 availability, AI mentoring is an integrated part of the learning ecosystem.
Meaning, it can:
It is built into the eLearning module. Accessed via the web or via the mobile app. It is integrated with systems such as MS AD, ERP, HRM, and BI tools. Multilingual. Communications via Via Text and Voice.
No matter where learning occurs, or whenever it occurs, the AI mentor is always a single click or voice command.
4. Personalized learning support
While naming AI is nothing new, giving AI mentors a defined role and purpose stands out. General AI gives general answers. AI Mentors provide related context support, including:
Step-by-step guidance for new software. Explaining compliance based on your policy. Daily upskill modules and knowledge refresh. Real-time task support in your user’s language.
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5. Polyglots that speak your language
Publicly available AI assistants support multiple languages, but translation accuracy may be questionable, especially when it comes to internal, abbreviations, or technical terms.
However, AI mentors are true polyglots with a purpose. Ensure consistent and correct communication in supported languages by training with company glossary or language guidelines. In this way, learners will receive clear contextual support that truly speaks your business language.
If you’re interested in what this really is an AI mentor, I recommend watching a brief demon about how an AI mentor actually enhances knowledge. We’ll be interviewing the AI Mentor itself! It answers real questions, introduces their different roles, and explains how it supports daily learners.
When do you use what tool?
Are you wondering what AI mentor is the right choice for your business or learner in which real-world situations and when a generic AI assistant will do the trick? Here are some examples that may help guide your decision.
Your marketing team is brainstorming catchy slogans for new campaigns.
Public AI assistants like ChatGPT are perfect for brainstorming sessions. It will give you general ideas and help you refine or rephrase them in the direction you want them to.
Do you want new hires to understand internal tools, policies, or compliance protocols?
That’s the AI Mentor domain. Trained with company specific content and provide accurate and consistent guidance within your LMS or training environment. Training materials are not “contaminated” with common internet-available information that may provide learners with incorrect answers.
I’m looking for a way to format a PivotTable in Excel.
Public AI assistants can process such common knowledge queries in seconds. Perfect for quick and universal questions.
I would like to test my team’s understanding of product updates.
It is a task for AI mentors. It’s already trained on your content, so updating it with the new product details is seamless. We are simply based on existing knowledge. AI mentors communicate in your preferred tone and use company internal terminology to ensure consistent messaging.
Each tool has its strengths. The key is to recognize when speed and generality are what you need and when the situation needs to learn accuracy and data control.
So, which AI solution is right for you?
We have already proven that both AI platforms are useful. Generic AI is great for answering a wide range of questions, perfect for creative tasks and general knowledge. It’s a tool today and we all use it to make our email sound more professional and ask whether tomatoes are fruits or vegetables, whatever we can think of.
On the other hand, it doesn’t know your company, your tools, or your learners. So Ewyse’s AI mentors are built in a different way. It is safe, integrated and trained with your content.
Whether you’re a mentor, knowledge tester or compliance assistant, AI mentors become not just chatbots in the window, but also an active part of the training ecosystem.
If your priorities are data security, content accuracy, and learning outcomes, AI mentors are solutions built with that exact purpose in mind.
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Ewyse is an award-winning agency and uses a unique methodology called the 3C Framework to help build the perfect e-learning course that will attract, entertain and educate learners while helping businesses achieve their goals. Discuss your ideas!
Originally published on ewyse.agency
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