The former Mr. Cooper technology executive will accelerate the expansion of Sagent’s AI-powered mortgage repayment platform.
Mortgage repayment technology company Sageant has appointed Sridhar Sharma, the company’s longtime head of industry technology, as president, in a move to accelerate the adoption of an AI-powered service platform as lenders and debt servicers modernize their back-end operations.
Mr. Sharma will assume this role immediately and will oversee Sagent’s global fintech and mortgage repayment teams, working closely with clients ranging from regional debt servicers to the nation’s largest mortgage providers.
The appointment comes as Sagent continues to expand its flagship platform, Dara. Dara is an end-to-end mortgage servicing system designed to automate workflows, incorporate compliance controls, and simplify the user experience for both servicing staff and borrowers. The company says Dara’s architecture is built around agent AI automation, allowing servicers to reduce friction throughout the loan lifecycle while maintaining regulatory guardrails.
“Dala represents one of the most important innovations the $14 trillion U.S. mortgage industry has seen in decades,” Sharma said in a statement. “Having seen first-hand the value that thoughtful AI can provide, we can unlock new possibilities for our client partners through interoperability between Dara’s Agentic AI flows and other digital assets in our ecosystem.”
Sharma has nearly a decade of executive technology leadership experience in mortgage repayment. Previously, he served as Chief Innovation and Digital Officer at Mr. Cooper, where he led product and technology strategy from 2015 until its sale to Rocket Companies in 2025. During that time, Mr. Cooper expanded the company into the nation’s largest mortgage servicer, in part through investments in digital infrastructure and automation.
Chris Marshall, Sagent’s chairman and CEO, said Sharma’s combination of technical expertise and operational experience makes him a natural fit to prepare the company for its next phase of growth.
“Sridhar Sharma is one of the top fintech leaders in the mortgage industry because of his both technical expertise and intimate, ground-level knowledge of mortgage operations,” Marshall said. “His exceptional leadership and innovation expertise will help drive Sagent’s next phase of growth in 2026 and beyond.”
Mr. Sharma will work with Sagent’s executive leadership team to oversee day-to-day operations, product development, technology strategy and customer engagement.
Mortgage repayment platforms are an increasing focus for lenders as they respond to tightening margins, evolving compliance expectations, and rising standards of borrower experience. Vendors are increasingly positioning AI-enabled service tools to streamline workflows, improve communication with borrowers, and manage regulatory risk. This is an area that traditional legacy systems have struggled to address.
Backed by private equity firm Warburg Pincus, Sagent provides servicing technology to major banks and non-bank financial institutions, supporting trillions of dollars in outstanding mortgage loans. The company says its tools are designed to help servicers reduce operating costs, increase compliance oversight, and maintain relationships with borrowers across market cycles.
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